FAQs

FREQUENTLY ASKED QUESTIONS:

Custom and personalized orders:

I gladly take custom & personalized items! Please send me a message. Please bear in mind that custom orders will take a little bit longer than ready to ship items.

Wholesale availability:

Wholesale is available for certain items only. If you're interested in wholesale, please send me a message.

Sizing details:

Standard sizing is approximately 6in. If you'd like kid sizing or anything larger than 7in, please send me a message.

Care instructions:

As with all items, wear and tear is expected. My products are NOT recommended for wear in hot tubs, as the chemicals & intense heat can cause fading.

Gift wrapping and packaging:

All of my packaging is 100% recyclable paper. Here at SummerStyle, we are as environmentally friendly as possible. I now proudly offer gift packaging! For an extra $3.00 you can have your gift shipped in one of my iridescent, water resistant jewelry pouches! They make a great little keepsake, and are perfect for storing your bracelets!

Shipping & Delays:

Due to COVID 19, shipping may be delayed! I do my best to get all orders out on time, but once they leave my office, delays are out of my control. If there is a serious delay or you think your package may be lost, please contact me ASAP. I will contact USPS to find out the status of your package. If it is definitely lost, I will either send a replacement, or issue a product refund. SHIPPING CHARGES WILL NOT BE REFUNDED.

Contacting Me:

In addition to running my Etsy shop, I also have a full time day job, as well as classes. Please give me at LEAST 24 hours grace before sending a follow up message. I will get back to you (in a timely manner) as soon as I can.

Refunds and Exchanges:

If there is a serious issue with your order, I will gladly refund you within 30 DAYS of your purchase! After 30 days, you will no longer be able to receive a refund.

If you'd like an exchange, please contact me within 30 DAYS of your purchase, and I will send you the return label.